Introduction
This Privacy Policy explains how Digidang.com ("Digidang", "we", "us") collects, uses, and protects your personal information when you use our digital marketplace. By creating an account or making a purchase, you agree to the practices described here. We only collect what we need to deliver your digital products and keep your account secure.
Information We Collect
We collect information you provide directly and information generated automatically as you use the site:
- Account details such as your name, email address, and password.
- Order information such as the products you buy, prices, and the email address where digital keys are delivered.
- Payment data processed by our payment partners; we do not store full card numbers or wallet PINs on our servers.
- Usage data such as pages viewed, device type, and approximate location derived from your IP address.
How We Use Your Information
We use your information to process and deliver orders, send transactional emails (order confirmations and digital keys), provide customer support, prevent fraud, and improve our catalog and pricing. With your consent, we may also send occasional offers and product updates, which you can opt out of at any time.
Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your cart, measure traffic, and understand how the marketplace is used. You can disable non-essential cookies in your browser settings; essential cookies required for checkout and login will remain active so the site keeps working.
How We Share Information
We do not sell your personal data. We share information only with the partners needed to run the service: payment processors, fraud-prevention providers, email delivery services, and analytics tools. We may also disclose information when required by law or to protect the rights and safety of our users.
Data Security and Retention
We protect your data with encryption in transit, access controls, and regular security reviews. We keep account and order records for as long as your account is active and as required for tax, accounting, and fraud-prevention purposes. You can request deletion of your account at any time, subject to those legal retention requirements.
Your Rights
You may access, correct, or delete your personal information, and you may withdraw marketing consent at any time. To exercise any of these rights, contact us at admin@digidang.com and we will respond within a reasonable time, typically under 7 days.
Changes and Contact
We may update this policy from time to time; the "Last Updated" date above reflects the latest revision. For any privacy question, email admin@digidang.com or reach our support team through the Contact page.